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Monthly maintenance not done as
recommended.
Not using HE detergent or using too
much HE detergent.
Run the Clean Washer cycle with AFFRESH
®
monthly.
See “Cleaning Your Washer” in Washer Maintenance .
Unload washer as soon as cycle is complete.
Use only HE detergent. Be sure to measure correctly.
Always follow the manufacturer’s directions.
See “Cleaning your Washer” section.
Odors
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if the load is
tightly packed.
Liquid chlorine bleach may have been
added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when
loading and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care
label instructions.
Load garments in loose heaps evenly around the basket wall.
Loaded items should move freely during wash to
avoid damage.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer is started.
Tie all strings and straps before starting wash load.
Fabric Damage
If you experience
Possible Causes
Solution
Clogged dispensers or laundry
products dispensing too soon.
Do not overll dispenser. Overlling causes immediate dispensing.
Always select Fabric Softener and/or Oxi options to assure proper
dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser at
the end of the cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load.
Use only liquid chlorine bleach in the Bleach/Oxi dispenser.
You may use powdered or liquid laundry boosters in the Bleach/
Oxi dispenser. Always select the Oxi option for proper ushing of
Oxi products from dispenser. Leftover powder may be wiped out by
hand, if needed. Otherwise, select Oxi option with the next cycle to
rinse out dispenser.
Incorrect dispenser
operation
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
Washer not performing as expected (cont.)
Liquid chlorine bleach not
used in dispenser or Oxi option
not selected.