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If You Need Assistance
Or Sewice
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
Dossible Droblems. their causes. and actions vou can take to solve each
DrObleI?I. Part3
2 and 3 tell
you what’to do if you still need assistance or service. When calling our Consumer Assistance
Center for help or calling for service, please provide a detailed description of the problem, your
appliances complete model and serial numbers and the purchase date. (See page 2.) This infor-
mation will help us respond properly to your request,
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Washer will
not fill
Washer does
not spin
Washer stops
during a cycle
POSSIBLE CAUSE
Power cord is not plugged into a
live circuit with proper voltage.
Household fuse has blown or
circuit breaker has tripped. A
time-delay fuse has not been
used.
Both hot and cold water faucets
are not open.
Water supply hoses are kinked.
Cycle control knob is not set or
pulled out.
Lid is open.
Power cord is not plugged into a
live circuit with proper voltage.
Household fuse has blown or
circuit breaker has tripped. A
time-delay fuse has not been
used.
Washer pauses briefly at differ-
ent times in each cycle. These
pauses are normal.
Power cord is not plugged into a
live circuit with proper voltage.
Household fuse has blown or
circuit breaker has tripped. A
time-delay fuse has not been
used.
SOLUTION
Firmly plug power cord into a live circuit
with proper voltage. Check circuit voltage
at your home’s fuse/circuit breaker box.
Replace fuse with a time-delay fuse of the
correct capacity. Reset circuit breaker.
Open both faucets.
Straighten hoses.
Set cycle control knob and pull out firmly.
Close lid firmly.
Firmly plug power cord into a live circuit
with proper voltage. Check circuit voltage
at your home’s fuse/circuit breaker box.
Replace fuse with a time-delay fuse of the
correct capacity. Reset circuit breaker.
Wait a minute to see if washer starts cycle
again.
Firmly plug power cord into a live circuit
with proper voltage. Check circuit voltage
at your home’s fuse/circuit breaker box.
Replace fuse with a time-delay fuse of the
correct capacity. Reset circuit breaker.
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