Filter
Top Products
If You Need Assistance
Or Setvice
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems. their causes. and actions vou can take to solve each problem. Parts 2 and 3 tell
you what’10 do if you still need assistance or service. When calling our Consumer Assistance
Center for help or calling for service, please provide a detailed description of the problem, your
appliance’s complete model and serial numbers and the purchase date. (See page 2.) This
information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the char-t below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Washer will
not fill
POSSIBLE CAUSE
SOLUTION
Power cord is not plugged into a
Firmly plug power cord into a live circuit
live circuit with-proper voltage.
with proper voltage. Check circuit
voltage at your home’s fuse/circuit
breaker box.
Household fuse has blown or
Replace fuse with a time-delay fuse of
circuit breaker has tripped. A
the correct capacity. Reset circuit
time-delay fuse has not been
breaker.
used.
Both hot and cold water faucets
Open both faucets.
are not open.
Washer does
not spin
Water supply hoses are kinked.
Straighten hoses.
Cycle control knob is not set or
Set cycle control knob and pull out
pulled out.
firmly.
Lid is open.
Close lid firmly.
Power cord is not plugged into a
Firmly plug power cord into a live circuit
live circuit with proper voltage.
with proper voltage. Check circuit
voltage at your home’s fuse/circuit
breaker box.
Household fuse has blown or
Replace fuse with a time-delay fuse of
circuit breaker has tripped. A
the correct capacity. Reset circuit
time-delay fuse has not been
breaker.
used.
Washer stops
during a cycle
Washer pauses briefly at
Wait a minute to see if washer starts
different times in each cycle.
cycle again.
These pauses are normal.
Power cord is not plugged into
Firmly plug power cord into a live circuit
a live circuit with proper voltage.
with proper voltage. Check circuit
voltage at your home’s fuse/circuit
breaker box.
Household fuse has blown or
Replace fuse with a time-delay fuse of
circuit breaker has tripped. A
the correct capacity. Reset circuit
time-delay fuse has not been
breaker.
used.
21