Common washer problems
Before calling for service, check these:
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Is the power cord firmly plugged into a live outlet with proper voltage?
Have you blown a household fuse or tripped a circuit breaker? Has a time-delay
fuse been used?
Are both the hot and cold water faucets turned on?
Are the water hoses kinked or clogged?
Is the drain hose lower than the water level in the washer? It must be higher.
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Is the lid closed?
Is the Cycle Control Knob set and pulled out?
Is the washer making noises or vibrating?
Is the wash load properly distributed around the agitator?
NOTE: Washer stops briefly during a wash cycle. These pauses are normal.
If none of these items was causing your problem, see “Requesting Assistance or Service” on
page 24.
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