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2. lf you need assistance* . . .
Call WhIrlpool Consumer Asslstance
Center telephone number. Dial toll-free
irom anywhere In the U.S.A.:
l-W&253-l 301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 N State Route 63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
3. If you need service* . . .
Whirlpool has a nationwide network of autho-
rized Whirlpoor service companies. Whirlpool
service technicians are trained to fulfill the
product warranty and provide after-warranty
service, anywhere in the United States. To
locate the authorized Whirlpool service
company in your area, call our Consumer
Assistance Center telephone number (see
Step 2) or look in your telephone directory
Yellow Pages under:
l When asklng for help or servlce:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers and the
purchase date. (See page 2.) This
information will help us respond properly
to your request.
4. If you need FSP replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool appliance.
FSP replacement parts will fit right and work
right, because they are made to the same
exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 3 above or call the
Whirlpool Consumer Assistance Center
number in Step 2.
5. If you are not satisfied with
how the problem was
solved . . .
l Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group of
independent consumer experts that voices
consumer views at the highest levels of the
major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer and Whirlpool have failed
to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your action.
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