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If You Need Service Or Assistance
We suggest you follow
these five steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
If your washer does not fill:
l
Is the power supply cord plugged into
a live circuit with the proper voltage?
l
Are both water faucets open?
l
Have you checked your home’s main
fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
If your washer does not spin:
l
Is the lid closed?
l
Is the power supply cord plugged into
a live circuit with the proper voltage?
l
Have you checked your home’s main
fuses or circuit breaker box?
If your washer stops during
a cycle:
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Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and drains
without running:
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Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose is higher
than the water level in the washer.
If it isn’t:
. The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out.
(See Installation Instructions.)
2. I! you need assistance!..
Call Whirlpool COOL-LINE% serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
l-800-253-1301
and talk with one of our trained consul-
tants. The consultant can instruct you
in how to obtain satisfactory operation
from your appliance or, if service is nec-
essary, recommend a qualified service
company in your area.
3. If you need service’...
Whirlpool has a
, nationwide network
of franchised TECH-
CARE” Service
companies. TECH-
CARE service technicians are trained to
fulfill the product warranty and provide
after-warranty service, anywhere in the
United States. To locate TECH-CARE
service in your area, call our COOL-
LINE service assistance telephone
number (see Step 2) or look in your
telephone directory Yellow Pages under:
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