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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
If your dryer does not run:
l Is the power supply cord plugged
into a live circuit with the proper volt-
age?
l Is the door closed tightly?
l Do you push the START Button?
l Have you checked your home’s
main fuses or circuit breaker box?
If your dryer does not heat:
l The AIR setting is without heat.
l The last minutes of heat settings are
without heat.
l Is the gas turned on? If not, turn the
Control Knob to OFF. Turn on gas.
Wait 5 minutes. Reset controls and
start.
l An electric dryer uses a circuit
breaker or 2 fuses. If one fuse is
blown, the dryer may run, but not
heat.
If drying time seems long:
l Is the lint screen clean?
l See page 7 of this book and page 6
of your “Dryer Guide!’
2. If you need
assistance:..
Call Whirlpool COOL-LINE@ serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . . . . (800) 253-1301
Michigan . . . . . . . . . . [800) 632-2243
Alaska & Hawaii
. . . (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
3. If you need service?..
Whirlpool has
a nationwide net-
1 work of franchised
ice technicians are trained to fulfill the
product warranty and provide after-
warranty service, anywhere in the
United States. To locate TECH-CARE
service in your area, call our COOL-
LINE service assistance telephone
number (see Step 2) or look in your
telephone directory Yellow Pages
under:
4. If you have a
problem?..
Call our COOL-LINE service as-
sistance telephone number (see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33,
North
Benton Harbor, Ml 49022
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in order to better re-
spond to your request for assistance.
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