Filter
Top Products
If you need semice or assistance,
we suggest you follow these four steps:
1. Before calling for assistance...
Performance problems often result from
little things you can find and fix yourself
without tools of any kind.
if your washer does not fill:
l
Is the power supply cord plugged into a
live circuit with the proper voltage?
l
Are both faucets open?
l
Have you checked your home’s main
fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Timer Control Knob set and pulled
out?
if your washer does not spin?
l
Is the lid closed?
l
Is the power supply cord plugged into a
live circuit with the proper voltage?
l
Have you checked your home’s main
fuses or circuit breaker box?
if your washer stops during a cycle:
l
Remember, the washer pauses briefly at
different times in each cycle. These
pauses are normal.
if your washer fills and drains without
running:
l
Make sure that the Timer Control Knob is
pointing to START or * .
Make sure the drain hose is higher than
the water level in the washer. if it isn’t...
l
The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out. (See “Installation
Instructions:‘)
2. If you need assistance%.
Call Whirlpool COOL-LINE@ service as-
sistance telephone number. Dial free
from:
Continental U.S. . . . . . (800) 253- 130 1
Michigan . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . ..(800) 253-1121
and talk with one of our trained Consul-
tants. The Consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service com-
pany in your area.
3. lf you need service%..
Whirlpool has a
nationwide network
of franchised TECH-
CARE@ Service Com-
panies. TECH-CARE
service technicians
are trained to fulfill the product warranty
and provide after-warranty service, any-
where in the United States. To locate TECH-
CARE service in your area, call our COOL-
LINE service assistance telephone number
(see Step 2) or look in your telephone di-
rectory Yellow Pages under:
APPLIANCES- HOUSEHOLD -
MAJOR-SERVICE & REPAIR
ELECTRICAL APPLIANCES-
MAJOR-REPAIRING & PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE FRANCHISEDTECH-CARESERVICE
SERVICE COMPANIES SERVICE COMI’ANIES
XYZSERVICECO
XYZSERVICECO
123 MAPLE
999-9999
123MAPLE
OR
WASHING MACHINES, DRYERS
6 IRONERS - SERVICING
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CARESERVICE
999-9999
SERVICE COMPANIES
XYZSERVICECO
123MAPLE
999-9999
4. lf you
have a problem%..
Call our
COOL-LINE service assistance
telephone
number (see Step 2) and talk
with one of our Consultants, or if you prefer,
write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please provide:
model number, serial number, date of pur-
chase, and a complete description of the
problem. This information is needed in
order to better respond to your request for
assistance.
11