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If you need service or assistance, we suggest
you follow these four steps:
l. Before calling for
assistance.. .
Performance problems often result
from little things you can find and fix
yourself without tools of any kind
if your washer does not fill:
l
Is the power supply cord plugged
into a live clrcult with the proper
voltage?
l
Are both water faucets open?
9 Have you checked your home’s
main tuses or circuit breaker box7
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
if your washer does not spin:
l
Is the lid closed?
l
Is the power supply cord plugged
into a live circuit with the proper
voltage?
l
Have you checked your home’s
main fuses or circuit breaker boxy
if your washer stops during the per-
manent press cycle:
l
Remember, the washer will stop for
about 2 minutes after the partial
drain during the cool-down period
in this cycle
if your washer fills and drains with-
out running:
0 Make sure that the Cycle Control
Knob is pointing to a number in the
cycle
Make sure the drain hose is higher
than the water level in the washer. if
it isn’t...
. The washer may seem to be drain-
ing during wash and rinse cycles.
l
Water can siphon out. (See “lnstalla-
tion Instructions”]
2.
If
you need
assistance’k.. .
Call Whirlpool COOL-LINE’ serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your
area.
3.
If
you need service*.. .
Whirlpool .has
chised TECH-CARE’
7F&/CARE Service Compa-
FRANCHISEDSERVICE nies, TECH-CARE
service technicians are trained to
fulfill the product warranty and pro-
vide after-warranty service, any-
where In the United States. To locate
TECH-CARE service in your area, call
our COOL-LINE service assistance
telephone number [see Step 2) or look
In your telephone directory Yellow
Pages under:
A”PLlAN‘ES-HOUSEHOLD
ELECTR,CPIL*PPLIPINCES-
MAJOR- SEAVICE LL RCPAIR
MAJOR- REPAlAlNC b PARTS
OR
d
I ,\mi APPLlAhCEb
K3,~.POOLA”FLIANC~S
ieh!~lStDrEci~ CeFt ii , -:
rR*EICHlS~D TECH CARE SlRVlCE
Call our COOL-LINE service as-
sistance telephone number (see Step
2) and talk with one of our Consultants,
or if you prefer, write to:
Mr Stephen F Upton, Sr. Vice President
WhIrlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, Ml 49022
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This infor-
mation is needed in orderto better re-
spond to your request for assistance.
15