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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
trom littlethings you can find and fix your-
self without tools of any kind.
If your washer does not fill:
l
Is the power supply cord plugged into a
live circuit with the proper voltage?
l
Are both water faucets open?
l
Have you checked your home’s main
fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
If your washer does not spln:
l
Is the lid closed?
9 Is the powersupply cord plugged into a
live circuit with the proper voltage?
l
Have you checked your home’s main
fuses or circuit breaker box?
II your washer stops during a cycle:
l
Remember, the washer pauses briefly
at dlfferent times in each cycle. These
pauses are normal.
II your washer flllr and dmlns
without nmnlng:
l
Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the dmln hose Is hlgher
than the water level In the washer.
If It IsnV:
l
The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out. [See “Installation
Instructions:‘)
2.
If you need
as&stance%.
Call Whlrlpool COOL-LINE@ service as-
slstance telephone number. Dlal free
from anywhere In me U.S.:
1-800-253-1301
and talk wlth one of our tralned Consul-
tants. The Consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualffled service com-
pany In your area.
3.
If you need service?..
Whirlpool hasa natlon-
wide network of fran-
chised TECH-CARE@
Service companies,
TECH-CARE service
technicians are trained to fulfill the prod-
uct warrantv and provide after-warranty
service, anywhere in the United States. To
locate our COOL-LINE service assistance
telephone number [see Step 2) or look in
your telephone directory Yellow Pages
under:
~PPLI*HCES~HO”SEHOLD~
ELECTRlCAL APPLIANCES-
Mr4JOR-SERVICE& REPAIR
MAJOR- REPAIRING a PARTS
OR
WHIRLPOOL APPLIANCES
WHlRLPOOL APPLIANCES
FRANCH,SED TECH CARE SERVICE
FRANCHISED TKH-CARE SERVICL
Call our COOL-LINE service assistance
telephone number (see Step 2) and talk
with one of our Consultants, or if you pre-
fer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33 North
Benton Harbor, Ml 49022
5.
If you need FSP@
replacement parts “. . .
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality whenever
you need a replacement part for your
Whirlpool appliance. FSP replacement
parts will fit right and work right, because
they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
‘If you must call or write, please provide:
model number, serial number, date of
purchase, and a complete description
of the problem. Thls information is
needed in order to better respond to
your request for assistance.
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