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If you need
service or as&
stance, we suggest
you follow these four steps:
1. Before calling for assistance.. .
3. If you need service*. . .
Performance problems often re-
sult from little things you can find
and fix yourself without tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power supply cord
plugged in?
l
Are both water faucets
Open?
l
Are fuses blown or circuit-breaker
tripped?
l
Are the water supply hoses
kinked?
l
Is the Cycle Control Knob set and
pulled out?
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power supply cord
plugged in?
l
Is a fuse blown or circuit-breaker
tripped?
IF WASHER FILLS AND DRAINS
WITHOUT RUNNING:
l
Make sure that the Cycle Control
Knob is pointing to a number in
the cycle.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T. . .
l
The washer may seem to be
draining during wash and rinse
cycles.
l
Water can siphon out. (See “ln-
stallation Instructions:‘)
2. If you need assistance*. . .
Call Whirlpool COOL-LINE * serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . (800) 632-2243
Alaska 81 Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in how to obtain satisfactory op-
eration from your apbliance or, if
service is necessary, recommend a
qualified service company in your
orea.
Whirlpool has
a nationwide net-
work of franchised
TECH-CARE’ Serv-
: ice Companies.
I FRANCWSEDSERVlCE d TECH-CARE serv-
ice technicians are trained to fulfill
the product warranty and provide
after-warranty service, anywhere in
the United States. To locate TECH-
CARE service in your area, call our
COOL-LINE service assistance tele-
phone number (see Step 2) or look in
your telephone directory Yellow
Pages under:
.PPLlAWES- HOVSEHOLD
ELttTRlt~L~PPLI.*tES~
MIdOF! SERVICE L REPIIR
YAJOR lEPIlRlP4‘. PIR
OR
W1RLPOOL APPLllNUS
l”,RLPOOL *PPIIA*CtS
FRINC”lStDTtC” C*Rt SIRVIC~
fRAI1C”IStO ltw CAM stud
\LRL,C 8 c I)“P*k,r\
9LRV,<‘F c’ovP* .a
I”? %WlCL co
*rz stFwct CD
123Y1PIC
9FJ 9999
123 Y1DI4
4. If you have a problem*...
Call our COOL-LINE service as-
sistance telephone number (see
Step 2) and talk with one of our Con-
sultants, or if you prefer, write to:
Mr. Robert F. Gunts. Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
description of the problem. This in-
formation is needed in order to bet-
ter respond to your request for
assistance.