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Lf you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for
assistance...
Performance problems often result
from little things you can find and fix your-
self without tools of any kind.
It your washer does not fill:
l
Is the power supply cord plugged into a
live circuit with the proper voltage?
l
Are both water faucets open?
l
Have you checked your home’s main
fuses or circuit breaker box?
l
Are the water supply hoses kinked?
l
Is the Cycle Control Knob set and
pulled out?
If your washer does not spln:
l
Is the lid closed?
l
Is the power supply cord plugged into a
live circuit with the proper voltage?
l
Have you checked your home’s main
fuses or circuit breaker box?
It your washer stops durlng a cycle:
l
Remember, the washer pauses briefly
at different times in each cycle. These
pauses are normal.
If your washer fills and dralns
wlthout runnlng:
l
Make sure that the Cycle Control Knob
is pointing to a number in the cycle.
Make sure the drain hose Is hlgher
than the water level In the washer.
If lt Isn?:
l
The washer may seem to be draining
during wash and rinse cycles.
l
Water can siphon out. [See “Installation
Instructions!‘)
2.
If you need
as&stance%.
Call Whlrlpool COOL-LINE’ service as-
slstance telephone number. Dlal free
from anywhere In the U.S.:
l-800-253-1301
and talk with one of our trained Consul-
tants The Consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service com-
pany in your area.
3.
If you need service?..
. ,
L.YYTt?
2
Whirlpool hasa nation-
wide network of fran-
chised TECH-CARE”
TECH-CARE
Service companies,
FRANCHISEDSERVICE TECH-CARE service
technicians are trained to fulfill the prod-
uct warranty and provide after-warranty
service, anywhere in the United States. To
locate TECH-CARE service in your area,
call our COOL-LINE service assistance
telephone number [see Step 2) or look in
your telephone directory Yellow Pages
under:
Call our COOL-LINE service assistance
telephone number (see Step 2) and talk
with one of our Consultants, or if you pre-
fer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
M-63
Benton Harbor, Ml 49022
5.
If you need FSP’
replacement parts?..
FSP is a registered trademark of
Whirlpool Corporation for quality parts.
Look for this symbol of quality whenever
you need a replacement part for your
Whirlpool appliance. FSP replacement
parts will fit right and work right, because
they are made to the same exacting
specifications used to build every new
Whirlpool appliance.
‘If you must call or write, please provide:
model number, serial number, date of
purchase, and a complete description
of the problem. This information is
needed in order to better respond to
your request for assistance.
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