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If you need service or assistance, we suggest
you follow these four steps:
1. Before calling
for assistance.. .
Performance problems often re-
sult from little things You can find
and fix Yourself without tools of any
kind.
IF YOUR WASHER DOES NOT FILL:
l
Is the power supply cord
plugged in?
l
Are both water faucets open?
l
Are fuses blown or circuit-breaker
tripped?
l
Are the water supply hoses
kinked?
l
Is the Cycle Control Knob set and
pulled out3
IF YOUR WASHER DOES NOT SPIN:
l
Is the lid closed?
l
Is the power supply cord
plugged in?
l
Is a fuse blown or circuit-breaker
tripped?
IF YOUR WASHER STOPS
DURING A CYCLE:
; Remember, the washer pauses
briefly
at
different times in each
cycle. These pauses are normal.
MAKE SURE THE DRAIN HOSE IS
HIGHER THAN THE WATER LEVEL IN
THE WASHER. IF IT ISN’T...
l
The washer may seem to be
draining durrng wash and rinse
cycles.
l
Water can siphon out. [See “ln-
stallation Instructions?)
2. If you need assistance*. . .
Call Whirlpool COOL-LINE- serv-
ice assistance telephone number.
Dial free from:
Continental U.S. . (800) 253-1301
Michigan . . . . . . . (800) 632-2243
Alaska & Hawaii (800) 253-1121
and talk with one of our trained Con-
sultants. The Consultant can instruct
you in howto obtain satisfactory op-
eration from
your
appliance or, if
service is necessary, recommend a
qualified service company in Your
area.
3. If you need service*...
2
Whirlpool has
-TKiSl 01
a nationwide net-
- work of franchised
TECH-CARE’ Serv-
TECU-CARE
ice Companres.
FRA.NCHISEDSER”‘CE 1 TECH-CARE serv-
ice technicians are trained to fulfill
the product warronty and provide
after-warranty service,anywhere in
the United States. To locate TECH-
CARE service in Your area, call our
COOL-LINE service assistance tele-
phone number (see Step 2) or look in
Your telephone directory Yellow
Pages under.
SERYKE COHPANlES
WZSEWlCECO
1. If you have a problem’...
Call our COOL-LINE service as-
srstonce telephone number (see
Step 21 and talk with one of our Con-
sultants, or if You prefer, write to:
Mr. Stephen E. Upton
Senior Vice
President
Whirlpool Corporation
Administrative Center
2000 US-33 North
Benton Harbor, MI 49022
‘If you must call or write, please pro-
vide: model number, serial number,
date of purchase, and a complete
descrrptron of the problem. This
in-
formation is needed in order to bet-
ter respond to Your request for
assistance.
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