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Stains, gray whites, dingy colors
■ Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
■ Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
■ Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 60°F (15.6°C) for
soap to dissolve and work properly. For best performance,
use the detergent manufacturer's recommended amounts.
■ Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent
to remove soil and hold it in suspension. Dilute fabric softener
and add to the rinse portion of a cycle only. Do not drip fabric
softener onto clothes.
■ Is there above average iron (rust) in water?
You may need to install an iron filter.
■ Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■ Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
onto clothes.
■ Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
■ Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■ Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be
added to the dispensers before starting the washer.
Garments damaged
■ Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing to avoid snagging and tearing of load.
■ Were strings and sashes tied to avoid tangling?
Straps and strings can easily become entangled in the load,
causing strain on seams and tearing.
■ Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■ Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■ Did you add chlorine bleach properly?
Do not pour chlorine bleach directly onto load. Wipe up
bleach spills. Undiluted bleach will damage fabrics. Do not
place load items on top of the bleach dispenser when loading
and unloading the washer (on some models). Do not use
more than the manufacturer’s recommended amount for a full
load.
■ Did you follow the garment manufacturer’s care label
instructions?