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5- IF THERE IS A PROBLEM
Problem Possible causes Solutions
• Water drips from the holes in the soleplate.
• Brown streaks come through the holes in the
soleplate and stain the linen.
• The soleplate is dirty or brown and can stain
the linen.
• There is little or no steam.
(Depending on Model)
• The soleplate is scratched or damaged.
• Water is running out of the tank filler hole.
• Steam comes from the iron as you finish filling the
tank.
• The chosen temperature is too low and does not allow for
the formation of steam.
• You are using steam while the iron is not hot enough.
• You are using the Shot of Steam button too often.
• The steam flow is too high.
• You have stored the iron horizontally, without emptying it and without
setting it to DRY.
• You are using chemical descaling agents.
• You are using pure distilled/demineralised or softened water.
• Fabric fibres have accumulated in the holes of the soleplate and are
burning.
• Your linen has not been rinsed sufficiently or you have ironed a new
garment before washing it.
• You are using too high a temperature.
• You are using starch.
• The water tank is empty.
• The anti-calc valve is dirty.
• Your iron has a build-up of scale.
• You iron has been used dry for too long.
Anti-drip function activated
• You have placed your iron flat on a metallic rest-plate.
• You have not closed the tank stopper properly.
• The steam control is not set to the DRY position.
• Set the thermostat in the coloured zone (from ●● to MAX).
• Wait until the thermostat light goes out.
• Wait a few seconds between each use of the button.
• Reduce the steam flow.
• See the section "Storing your iron".
• Do not add any descaling agents to the water in the water tank.
(see section “what water to use).
• Carry out a self-clean and use tap-water.
• Carry out a self-clean.
• Clean the soleplate with a non-metallic sponge.
• Vacuum the holes of the soleplate from time to time.
Ensure linen is rinsed thoroughly to remove any soap deposits or
chemicals on new garments which may be sucked up by the iron.
• Clean the soleplate as indicated above.
See the temperature table to correctly set the thermostat.
• Clean the soleplate as indicated above.
Always spray starch onto the reverse side of the fabric to be ironed.
• Fill it.
• Clean the anti-calc valve.
• Clean the anti-calc valve and carry out a self-clean.
• Carry out a self-clean.
Wait for the soleplate to reach the correct temperature
• Always set your iron on its heel.
• Make sure that the stopper is properly closed and that the arrow
points to the “closed padlock” symbol.
• Check that the steam control is set to the DRY position.
If you have any problem or queries, please contact our Customer
Relations team first for expert help and advice.