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11
The machine does not spin
The unbalanced load sensor has triggered because the washing is not
uniformly distributed inside the drum. If the washing is wet at the end of
the cycle, distribute it well inside the basket and repeat just the spin cycle.
12
Draining water from the
drum
In the event of a power failure or a fault in the appliance, the water inside
the drum can be drained as described in paragraph 6.3
13
The washing has not been
correctly spun
Large items have rolled up and are not uniformly distributed inside the
drum. Always wash large items together with small ones.
14
Residues of detergent on
the washing
Many phosphate-free detergents contain substances that are difficult to
dissolve in water.
Select the Rinse programme or brush the washing.
15
The washing does not dry
Check that:
- the water tap is open
- the washing does not weight too much
- the drying time is suitable.
- sufficient drying time has been selected
If the machine does not dry all the same, call the Service Centre to
remove fabric frays from the fan and drying ducts.
16
Washing results are
unsatisfactory
- Too little detergent or an unsuitable detergent may have been
used.
- Stubborn stains were not pre-treated
- The wrong temperature was selected
- The drum was overloaded
ERROR SIGNALS
In the event of faults, the machine will display an error code.
Error code Problem
Door not closed properly. Close it.
Aquastop. Contact the nearest Service Centre after disconnecting the machine from
the electrical power supply and closing the water tap.
No water for washing. See point 2 on the troubleshooting table.
The water does not drain. See point 4 on the troubleshooting table.
For all other error codes, contact the nearest Assistance Centre after disconnecting the power supply and closing
the water tap.