Filter
Top Products
troubleshooting _35
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your washer.
ERROR IMAGE MEANING SOLUTION
Unbalanced load
Unbalanced load prevented your
washer from spinning.
Redistribute the load, press the Start/
Pause button.
The Door was unlocked wh-
ile the washer was running.
Door is unlocked when washer is
running.
Press the
Power button to turn off your
washer, then restart the cycle. If the
code reappears, call for service.
Door is open.
Door is open when washer is running. Close the door tightly and restart the
cycle.
If the code reappears, call for service.
The Washer door would not
lock.
Your washer failed to lock the door. Close the door tightly and restart the
cycle.
If the code reappears, call for service.
Water Temperature Control
Problem
Water temperature control problem.
(Heater control problem)
Call for service.
Water Level Sensor Problem
Water level sensor problem Call for service
Water Leakage Problem
Your washer has tried to fill but has not
reached the proper water level.
Call for service.
The Door will not unlock.
The door will not unlock. Make sure the door is firmly closed.
Press the
Power button to turn off
your washer, then turn it on again. If the
code reappears, call for service.
No Draining
Your washer is not draining.
It can also mean that the unit senses a
small clog while draining.
Before calling for service, check the
following.Clean the filter (See page 31).
or
1. Turn off the unit for 10 seconds and
then turn it on again.
2. Select the Spin Only cycle.
3. Press the Start/Pause to drain the
water.
If it still does not drain, call for service.
Low Water Pressure
Your washer has tried to fill but was
unsuccessful.
Make sure the water faucets are open
all the way. Check for kinked hoses.
Check the inlet screens on the fill
hoses.
Check if the hot water supply hose is
connected.
You must connect the hot water supply
hose because hot water is supplied by
the Auto Temperature Control (A.T.C.)
function if the temperature of the cold
water is lower than 59°F.
05 troubleshooting
WF520AB-02838A_EN.indd 35 2010-03-24 ¿ÀÈÄ 4:30:37