Samsung WF435ATGJRA Washer User Manual


 
troubleshooting _37
PROBLEM SOLUTION
Fills with the wrong
temperature water.
Turn both faucets on fully.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct faucets.
Flush water lines.
Check the water heater. It should be set to deliver a minimum 120 °F
(49 °C) hot water at the tap. Also check the water heater capacity and
recovery rate.
Disconnect the hoses and clean the screens. The hose filter screens may
be plugged.
As your Washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
While your Washer is filling, you may notice just hot and/or just cold water
going through the dispenser when cold or warm wash temperatures are
selected. This is a normal function of the automatic temperature control
feature as your Washer determines the temperature of the water.
Door locked or will not
open.
Press the Start/Pause Button to stop your Washer.
Your Washer door will remain locked during the heating portion of the
Sanitize Cycle
It may take a few moments for the door lock mechanism to disengage.
Does not drain and/or spin.
Check the fuse or reset the circuit breaker.
Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
Close the door and press the Start/Pause Button. For your safety, your
Washer will not tumble or spin unless the door is closed.
Make sure the debris filter is not clogged.
Load is too wet at the end
of the cycle.
Use the High or Extra High spin speed.
Use high efficiency detergent to reduce over–sudsing.
Load is too small. Very small loads (one or two items) may become
unbalanced and not spin out completely.
Leaks water.
Make sure the door is firmly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and secured to
the drainage system.
Avoid overloading.
Use high efficiency detergent to prevent over–sudsing.
Has excessive suds.
Use high efficiency detergent to prevent over-sudsing.
Reduce the detergent amount for soft water, small or lightly soiled loads.
Non-HE detergent is NOT recommended.
Has an odor.
Excessive suds collect in nooks and crannies and can cause foul odors.
Run cleansing cycles to sanitize the machine periodically. (Silver Care or
Sanitize Cycle or Pure Cycle)
Clean the door seal (Diaphragm).
Dry the interior of your washer after the total cycle has finished.
05 troubleshooting
WF435A-03159B-02_EN_20120829.indd Sec7:37WF435A-03159B-02_EN_20120829.indd Sec7:37 2012-08-31  12:33:042012-08-31  12:33:04