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32_ troubleshooting
PROBLEM SOLUTION
Shuts off before load is dry
• The dryer load is too small. Add more items or a few towels and
restart the cycle.
• The dryer load is too large. Remove some items and restart the dryer.
Lint on clothes
• Make sure the lint filter is cleaned before every load. With some loads
that produce high amounts of lint, it may be necessary to clean the
filter during the cycle.
• Some fabrics are lint producers (for example, a fuzzy white cotton
towel) and they should be dried separately from clothes that are lint
trappers (for example, a pair of lack linen pants).
• Divide larger loads into smaller loads for drying
• Check pockets thoroughly before washing and drying clothes.
Garments still wrinkled after
Wrinkle-Care
• Small loads of 1 to 4 items work best.
• Load fewer garments. Load similar-type garments.
Odors remain in clothing
after Refresh.
• Fabrics containing strong odors should be washed in a normal cycle.
Water drips from nozzle
when Steam-Care starts
• This is steam condensation. The dripping water will stop after a short
time.
Sprayed water is not visible
during Steam-Care
• Sprayed water is difficult to see when the door is closed
INFORMATION CODES
Information codes may be displayed to help you understand what is occurring with your Dryer better.
ERROR DISPLAY MEANING SOLUTION
tE
Clogged Lint Screen
Vent is restricted
Clean the screen or vent.
If the problem continues, call for service.
HE
Invalid heating Temp in running the
dryer
Call for service.
dE
Running the dryer with door open Close the door and then restart.
If the problem continues, call for service.
dF
Door is not closing properly Call for service.
bE
(DV422,DV400)
bE2
Unit detects a button is being
pressed for over 30secs or button is
stuck
Make sure a button is NOT being pressed
continuously. Try restarting the cycle.
If the problem continues, call for service.
FE
Invalid power source Frequency Try restarting the cycle.
If the problem continues, call for service.
AE
Electronic Control Problem
(Communication Error)
Call for service.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG)
troubleshooting
DV400-03170A_EN_HUDSON-PJT_v1.indd Sec4:32DV400-03170A_EN_HUDSON-PJT_v1.indd Sec4:32 2012-01-20 1:58:322012-01-20 1:58:32