Filter
Top Products
Always remember:
Battery water and water containing additives (such as starch,
perfume or fabric conditioner) may not be used. Such
additives can affect the properties of the steam and, at high
temperatures, can form deposits in the steam chamber, which
will mark the laundry when they are emitted through the
steam vents. Descaling liquids/agents should not be used.
TROUBLESHOOTING
Issues Possible causes Solutions
Water runs Boiler is too full. Do not fill the boiler
through the with more than 33oz
holes in the water.
soleplate.
Thermostat isn't Send appliance to an
working. authorized service
center.
The iron was used Wait for the tempe-
before it had reached rature/steam control
temperatures. lights to go out
before ironing.
Water has condensed Press the steam
in the steam tube as control button away
iron hasn't been used from your clothes
for some time. until iron produces
steam.
DG 580 DG 580
Steam output control Decrease steam out-
dial is set too high put while ironing at
for the temperature low temperature (
●).
set on the iron.
White streaks The boiler has a build- Rinse the boiler after
come through up of scale and needs every 10 uses (see
the holes in to be rinsed out Cleaning and Main-
the soleplate. regularly. tenance section).
Brown streaks Chemical descaling Never use descaling
come through agents or additives agents or additives.
the holes in have been used. Rinse boiler
the soleplate. thoroughly.
Tap water is high in Switch to bottled
organic matter such spring water or rinse
as rust or iron. boiler more often.
The soleplate Ironing at too high a Refer to the Steam
has build-up. temperature. Ironing section of the
instructions for
temperature
recommendations.
Spray starch Spray starch on the
build-up. reverse side of the
garment.
There is little The boiler is empty. Fill the boiler.
or no steam. The boiler is not Wait for the steam
ready. indicator light to go
out before using
steam.
Steam escapesCap screwed on Unscrew cap when
from the incorrectly. unit is cold and put
boiler cap. back on.
The seal on the cap Check cap regularly
is worn. for signs of wear and
tear to red rubber
ring. Replace if wear
is noticed.
If troubleshooting does not assist, before consulting the
retailer regarding their return/exchange policy, please
telephone consumer service at 781-396-0600.