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Are the hot and cold water hoses reversed? Check that the
hot and cold water hoses are connected to the right faucets.
See the Installation Instructions.
Load is tangled or twisted
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
Did you wrap items around the agitator? Drop items
loosely into the washer. Do not wrap items around the
agitator.
Gray whites, dingy colors
Did you properly sort the load? Transfer of dye can occur
when mixing whites and colors in a load. Sort dark clothes
from whites and lights.
Was the wash temperature too low? Use hot or warm
washes if safe for the load. Make sure your hot water system
is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water? Use more detergent for washing heavy soils in cold or
hard water.
Are the hot and cold water hoses reversed? Check that the
hot and cold water hoses are connected to the right faucets.
See the Installation Instructions.
Garments damaged
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to avoid tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before washing.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
Did you add chlorine bleach properly? Do not pour chlorine
bleach directly onto load. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer
(on some models).
Did you follow the manufacturer’s care label instructions?