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Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
Is the washer in a normal pause in the cycle? The washer
pauses for about 2 minutes during certain cycles. Allow the
cycle to continue. Some cycles feature periods of agitation
and soak.
Is the washer overloaded? Wash smaller loads.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Washer won’t drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor? See the
Installation Instructions for proper installation of drain hose.
Is the lid open? The lid must be closed during operation.
Washer will not agitate or spin with the lid open.
Is there excessive sudsing? Always measure detergent.
Follow manufacturer’s directions. If you have very soft water,
you might need to use less detergent.
Washer continues to fill or drain; cycle seems stuck
Is the top of drain hose lower than the water level in
washer? The top of the hose must be higher than the water
level in the washer for proper operation. See the Installation
Instructions.
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe? The drain hose should be loose yet
fit securely. Do not seal the drain hose with tape. The hose
needs an air gap. See the Installation Instructions.
Wash/Rinse temperature not what I selected
Are the hot and cold water inlet hoses reversed? See the
Installation Instructions for more information. As your
frequency of loads washed increases, the water temperature
may decrease for hot and warm temperatures. This is normal.
Washer Results
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
Did you use a cold rinse? Cold rinses leave loads wetter
than warm rinses. This is normal.
Residue or lint on load
Did you sort properly? Sort lint givers (towels, chenille) from
lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer? The wash load must be
balanced and not overloaded. Clothes should move freely.
Lint can be trapped in the load if overloaded. Wash smaller
loads.
Did you select the correct water level? The water level
should be correct for the load size. Clothes should move
freely in the water.
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing? If so, you can expect some
lint on the clothing.
Check the following:
Was paper or tissue left in the pockets?
Is your water colder than 60°F (15.6°C)? Wash water colder
than 60°F (15.6°C) may not completely dissolve the
detergent.
Did you use the proper cycle time for the load? Reducing
wash time (duration) is another way to reduce lint.
Stains on load
Did you follow the manufacturer’s directions when adding
detergent and fabric softener? Measure detergent and
fabric softener. Use enough detergent to remove soil and hold
it in suspension. Dilute fabric softener and add to the rinse
portion of a cycle only. Do not drip fabric softener on clothes.
Is there above average iron (rust) in water? You may need
to install an iron filter.
Did you properly sort the load? Sort dark clothes from
whites and lights.
Did you unload the washer promptly? To avoid the transfer
of dye, unload the washer as soon as it stops.
Load is wrinkled
Did you unload the washer promptly? Unload the washer
as soon as it stops.
Did you use the right cycle for the load being washed?
Use the cycle for Casual or Permanent Press clothes or
another cycle with low spin speeds (if available) to reduce
wrinkling.
Did you overload the washer? The wash load must be
balanced and not overloaded. Loads should move freely
during washing.
To reduce wrinkling of permanent press clothes and some
synthetic knits, use a large load size to provide more space.