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Problems with the load size indicator or calibrating to zero
Problem Possible cause Remedy
The display indicates
a load of
<25% or no
load size is indicated
when the drum is
full.
There was already
laundry in the drum
when the machine
was switched on.
This has decalibrated
the sensor from the
zero setting.
^
To recalibrate the sensor to the
zero setting:
–
Remove the laundry from the
drum.
–
Switch off the washing
machine and leave the door
open.
–
Switch on the washing
machine.
– Turn the programme selector
to the Cottons position.
– Press and hold the Load/
Detergent button pressed in
until the following message
appears in the display:
Zero setting
OK.
The display indicates
a load greater than
<25% when the drum
is empty.
The load size sensor
has been
decalibrated from the
zero setting.
Rotate the drum once. If the
display still indicates a load
greater than <25%, recalibrate
the sensor to zero again (see
above section).
The fault message:
Zero setting
not possible
appears in the
display.
The drum door is
closed.
–
Open the drum door.
–
Switch off the washing
machine and leave the door
open.
–
Switch on the washing
machine.
–
Try and recalibrate to zero
again.
Problem solving guide
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