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Issue Possible cause Solution
The laundry has a
gray, sticky residue
An inadequate amount of
detergent was used to
dissolve greasy deposits
in heavily soiled laundry.
–
Add more detergent.
–
Before washing the next
load, run an empty load on
"COTTONS/140°F" with
detergent to clean out the
machine.
There is white
detergent residue
on dark laundry.
The detergent was not
completely dissolved due
to hard water.
–
Before drying, remove
white residue with a
clothing brush.
–
Add water softener to future
loads.
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