The following fault messages appear in the display at the end
of the programme
Fault message Possible cause Remedy
Heating fault
The washing machine
cannot heat.
Start the programme again.
If the fault message appears
again, contact the Service
Department.
Chk detergent
Excessive foam has built
up during washing.
Use less detergent next time
and follow the manufacturer's
instructions on dosage given on
the packaging.
Hygiene info
No programme using a
temperature above 60°C
has been run for a long
time.
In order to prevent bacteria and
unpleasant smells building up
in the machine, run a Cottons
75°C programme using powder
detergent.
Problem solving guide
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