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14
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Dry spots on load after
cycle.
High-speed spins extract more
moisture than traditional top-load
washers.
The high spin speeds combined with air ow during the nal
spin can cause items near the top of the load to develop dry
spots during the nal spin. This is normal.
Incorrect or wrong wash or
rinse temperatures.
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet and
have both hot and cold water owing to inlet valve.
Check that inlet-valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled wash
temperatures.
This washer uses cooler wash and rinse water temperatures
than your previous washer. This includes cooler hot and warm
washes.
Load not rinsed. Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water owing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet-valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Using too much detergent. The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Washer not loaded as
recommended.
The washer is less efcient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Sand, pet hair, lint, etc. on
load after washing.
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Add an Extra Rinse to the selected cycle.
Load is tangling. Washer not loaded as
recommended.
See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher-speed
spin. See the “Cycle Guide” to match your load with the best
cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Not cleaning or removing
stains.
Washer not loaded as
recommended.
Washer is less efcient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Adding detergent on top of load. Add detergent, Oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.