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TROUBLESHOOTING
If you experience Possible Causes Solution
Washer not performing as expected (cont.)
Washer won’t run or ll,
washer stops working
or wash light remains
on (indicating that the
washer was unable to ll
appropriately) (cont.).
Check proper electrical supply. Plug power cord into a grounded 3-prong outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer may be tightly packed. Remove several items, rearrange load evenly in basket, and add
detergent. Close lid and press START/Pause.
Do not add more than 1 or 2 additional items after cycle has
started to avoid tightly packing or unbalancing.
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out
water within 10 minutes.
Small items may have been caught
in pump or between basket and
tub, which can slow draining.
Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/speed
spin for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
The washer may be tightly packed
or unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal, leading
to longer cycle times and longer dry times. Evenly arrange the
wet load for balanced spinning. Select the Drain & Spin cycle
to remove excess water. See “Using Your Washer” for loading
recommendations.
Check plumbing for correct drain
hose installation. Drain hose
extends into standpipe farther
than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drainpipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the oor. Remove any clogs from drain hose.
Too much detergent causing
suds to slow or stop draining
and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin. Do not add
detergent.
First try the solutions suggested here or visit our website at www.maytag.com/product_help -
In Canada www.maytag.ca for assistance and to possibly avoid a service call.