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Did you select the Bulky cycle?
Use the Bulky cycle only for oversized, nonabsorbent items
such as comforters, pillows, or poly-lled jackets. Other items
will create an unbalanced load in this cycle.
Washer leaks
Are the ll hoses tight?
Are the ll hose washers properly seated?
Check both ends of each hose. See “Connect the Inlet Hoses”
in the Installation Instructions.
Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet
and secured to the drainpipe or laundry tub. See “Connect
Drain Hose” and “Secure the Drain Hose” in the Installation
Instructions.
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L) of
water per minute. If sink or drainpipe is clogged or slow, water
can back up out of drainpipe or sink.
Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the
wash load is unbalanced or overloaded, incoming water can
deect off the load.
Is the washer properly installed?
The washer must be level. The feet should be properly
installed and the nuts tightened. See “Level the Washer” in the
Installation Instructions.
Check household plumbing (laundry tubs, faucets, drainpipe,
water pipes) for leaks.
Dispenser operation
Did you select Fabric Softener option?
Always select Fabric Softener option when using liquid fabric
softener.
Are the laundry products in the correct dispensers?
Add the correct amounts of detergent (powdered or liquid),
liquid chlorine bleach, or fabric softener to the correct
dispenser. You can add powdered or liquid color-safe bleach to
the detergent dispenser. Be sure to match powdered color-safe
bleach with powdered detergent or match liquid color-safe
bleach with liquid detergent. Use only liquid chlorine bleach
in the bleach dispenser. Do not dilute fabric softener or bleach,
or they will siphon out and dispense at the wrong time.
Is there water remaining in the bottom of a dispenser? Did the
dispenser drain properly?
A small amount of water may be left in a dispenser at the end
of the cycle. This is normal.
Washer odor
See “Cleaning Your Washer.”
Are you using AFFRESH
®
washer cleaner on a regular basis?
AFFRESH
®
washer cleaner removes and avoids odor-causing
residue in all High Efciency washers. For washers where odor
is present, use 3 tablets instead of 1 tablet. After the Clean
Washer with AFFRESH
™
cycle is complete, wipe away residue
if necessary.
Are you using HE detergent?
Use of non-HE detergent can cause a lm residue which can
result in odor.
Washer Operation
Washer won’t ll, rinse, or agitate; washer stops
Is the power cord plugged into a grounded 3 prong outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle Control knob properly lined up
with a cycle?
Turn the Cycle Control knob to the right slightly.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated lm or particles. Reinstall hoses,
turn on water, and check for leaks.
Are the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
Does the water level seem too low, or does the washer appear
to not ll completely?
The Auto Water Level feature senses the size of the load and
adds the correct amount of water for the load size. You may
notice during a cycle that the wash load is not completely
submerged in water. This is normal and necessary for clothes
to move.
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow the cycle
to continue.
Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for maximum
load size.
Is there over sudsing?
Cancel the current cycle. Select Drain & Spin to drain the load.
Re-select your desired cycle and press START/PAUSE. Do not
add detergent. Use cold water.