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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the
cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of
your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified
parts. Factory specified parts will fit right and work right because they are made with the same
precision used to build every new Maytag
®
appliance.
To locate factory specified parts in your area, call the Maytag Services, LLC Customer
Assistance telephone number, or your nearest designated service center.
In the U.S.A.
Call the Maytag Services, LLC Customer Assistance toll free: 1-800-688-9900.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision,
etc.).
Referrals to local dealers, repair parts distributors, and service companies. Maytag
®
appliances designated service technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the Maytag
®
appliances designated service company in your area, you can also
look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Maytag
®
appliances with any questions or
concerns at:
Maytag Services, LLC
ATTN: CAIR
®
Center
P.O. Box 2370
Cleveland, TN 37320-2370
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool
Canada LP designated service technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or
concerns at:
Customer eXperience Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
MAYTAG
®
LAUNDRY LIMITED WARRANTY
This Maytag Limited Warranty supersedes and replaces the limited warranty printed in the Use and Care Guide for products sold
within the United States of America and Canada.
FIRST YEAR
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product, Maytag brand of Whirlpool
Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified parts and repair labor to correct defects in materials or workmanship that existed when this major
appliance was purchased.
SECOND THROUGH FIFTH YEAR (MOTOR, WASH BASKET, AND DVT FAN)
In the second through fifth years from the date of original purchase, when this major appliance is operated and maintained according to instructions attached to or furnished with the product,
Maytag will pay for the replacement of the wash basket drive motor, stainless steel wash basket (side walls only), and DVT (Dynamic Venting Technology) Fan to correct non-cosmetic defects in
materials or workmanship in these parts that prevent function of the washer and that existed when this major appliance was purchased. This limited warranty during the second through fifth
year does not include labor.