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Touch the Help touchpad.
Select “Before You Call”.
Step 1
Step 1
Step 2
Step 2
Step 3
Step 3
won't fill
Before You Call
won't spin
or drain
To answer questions or request service,
call PriorityOne at 1-888-462-9824
washer stops
won't tumble
is noisy
leaks water
1 of 2
BEFORE YOU CALL
Here you will see headings for common trouble-shooting topics.
Touch one of the displayed areas to see specific information.
Touch the arrows at the top of the screen to move forward or
back through the topics. For more detailed information see
“Before You Call” section pg. 18-19, or call 1-888-462-9824 for
further assistance.
If you would like to see the other topics, press
the Back touchpad to get back to the main
topics.
Step 4
Step 4
Is Noisy
• Your Maytag Neptune washer should be
properly leveled.
• Weak floors can cause vibration and
walking.
• Be sure the rubber feet are installed on the
legs.
• Check that the leveling leg lock nuts are tight.
stain brain
Help Screen
laundry hints
lock out
feature
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operating tips
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preferences
Special Note: As you use the touchscreen, if you feel you are lost, press Back or Home.