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Troubleshooting
The washer door will not open
1. Check that the main power switch is on.
2. Is there power? Check your home’s fuses
(circuit breakers). The washer door cannot
be opened with the Key button if power is
off.
3. If nothing else works, the washer door
can be opened as follows:
• First check that there is no water left in
the machine. If there is any water left and
you are unable to run the Drain programme,
empty the machine by detaching the drain-
age hose. This is described under the
heading “Checking the Filter and Drainage
pump”, in the “Care and cleaning” chapter.
• Ensure that the main power switch is off.
• Open the hatch to the drainage pump,
bottom left as shown in the illustration.
• Unfasten the screws holding the red plas-
tic handle in place.
• Pull the handle and the door opens.
• Insert the handle back into its slot and
screw it tight. Close the hatch to the drain
-
age pump.
If the washer door still will not open in the
normal way, contact the service division.
The machine will not start
1. Is the washer door properly closed?
Push it firmly.
2. Is there power? Check your home’s
fuses.
Error messages
The display indicates if an error has oc-
curred during operation. In order to exit er-
ror message status after implementing the
measures below, turn off the machine.
The error messages that may be shown
are:
The door is not closed
If the first red field beside the Start/Stop
button is flashing, you tried to start a pro-
gramme with the washer door open. Close
the door and the programme will start.
Overfilling
If F1 is flashing in the display.
1. Shut off the water tap.
2. Call the service division.
Drainage error
If F3 is flashing, there is a problem with
drainage. Check:
- that no objects are stuck in the drainage
hose outlet.
- that the drainage pump is not blocked by
foreign objects. Clean the pump (see the
“Care and cleaning” chapter).
- that there are no kinks in the drainage
hose.
After implementing corrective action, run
the Drain programme or press the Key but-
ton (door open) to empty the machine. If
this does not help, call the service division.