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11
Fills with the
Wrong
Temperature
Water
Tub is Completely
Full of Suds
• Run the washer through another complete cycle using cold water and no detergent.
• Reduce detergent amount for that specific load size, soil level and water hardness.
• Use high-efficiency or low-sudsing detergent specially formulated for high-efficiency washers.
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the home’s water heater. It should be set to deliver a minimum 120°F (49°C) hot
water at the tap. Also check water heater capacity and recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be plugged.
• When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold
to conser
ve energy.
• As the washer is filling, the water temperature may change as the automatic temperature
control feature checks incoming water temperature. This is normal.
• Be sure the lid is closed.
• Plug cord into a live electrical outlet.
• Check fuse or reset circuit breaker.
• Open and close the lid, then push the
Start/Pause pad.
• Turn both faucets on fully.
• Straighten inlet hoses.
• Disconnect hoses and clean screens at faucets. Hose filter screens may be plugged.
• Check fuse or reset circuit breaker.
• Open and close the lid and press the
Start/Pause pad. For your safety, the washer will
not tumble or spin unless the lid is closed.
• Some cycles are designed to tumble and then pause.This is normal.
• Press the
Start/Pause pad to stop the washer.
• It may take up to two minutes for the lid lock mechanism to disengage.
• A locked lid may not unlock during a power outage.
• Washer should be leveled properly and sitting on a solid floor as outlined in installation
instructions.
•
Check that the lev
eling leg lock n
uts ar
e tightened.
• Be sure rubber feet are installed on leveling legs.
•
Weak floors can cause vibration and walking.
• The load ma
y be unbalanced.
•
F
or inf
ormation on normal operating sounds,
see page 13.
• See Cleaning the Interior, page 9.
CHECK THESE POINTS IF YOUR MAYTAG
®
NEPTUNE
®
TOP-LOAD WASHER...
TROUBLESHOOTING
Lid Locked Shut;
Will Not Open
Fr
eshening
Your Washer
Is Noisy
Won’t Fill
Won’t Tumble
For further assistance, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or
1-800-688-2002 Canada. U.S. customers using TTY for deaf, hearing impaired or
speech impaired, call 1-800-688-2080.