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Troubleshooting
94
Symptom Possible causes Possible Corrective measures
Phone cannot be
switched on
PWR/END key pressed
too briefly.
Battery is not charged.
Battery contacts are
dirty.
Press the PWR/End key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.
Charging error
Battery totally empty.
Contact problem.
No power from outlet.
Charger defective.
Wrong charger.
Battery defective.
Charge battery.
Check power supply and connection to
the phone. Check the battery contacts,
clean them if necessary.
Plug in to a different socket or check
voltage.
Test with another charger.
Only use original LG accessories.
Replace battery.
Network
connection is
lost.
Signal too weak.
Reconnection to another service
provider if network mode is automatic.
Number not
permitted
The Fixed Dial Number
function is on.
Check the Settings menu and turn
the function off.
Phone locked-up
and does not
function
Battery installing.
Remove the battery and install it to
restart your phone again.
(similar to how you may restart your
PC/computer).
Power Reset
In the case of a malfunction or lock up
error, press and hold the PWR/End Key
for 8 seconds to reset the phone.