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Requesting Assistance or Service
KitchenAid Canada Appliance Service – Consumer Services
Direct service branches:
BRITISH COLUMBIA 1-800-665-6788
ALBERTA 1-800-661-6291
ONTARIO Ottawa area 1-800-267-3456
(except 807 area code) Outside the Ottawa area 1-800-807-6777
MANITOBA, SASKATCHEWAN 1-800-665-1683
and 807 area code in ONTARIO
QUEBEC Montreal (except South Shore) 1-800-361-3032
South Shore Montreal 1-800-361-0950
Quebec City 1-800-463-1523
Sherbrooke 1-800-567-6966
ATLANTIC PROVINCES 1-800-565-1598
For assistance throughout Canada,
call the KitchenAid Canada Consumer
Assistance
Centre toll free,
8:30 a.m. – 6. p.m. (EST):
1-800-461-5681.
When calling:
Please know the purchase date, and the complete
model and serial number of your appliance (see the
“A Note to You” section). This information will help
us to better respond to your request.
If you need assistance or service in Canada …
Our consultants provide assistance with:
• Features and specifications on our full line
of appliances.
• Referrals to local dealers.
KitchenAid service technicians are
trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada. For
service in Canada, call one of the following
numbers listed below.
If you need replacement parts …
If you need to order replacement parts, we
recommend that you only use factory authorized
parts. These parts will fit right and work right,
because they are made with the same precision
used to build every new KITCHENAID* appliance. To
locate factory authorized replacement parts in your
area, call your nearest authorized service centre.
For further assistance …
If you need further assistance, you can write
to KitchenAid Canada with any questions or
concerns at:
Consumer Relations Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your
correspondence.