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Stains on load
• Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you use enough HE detergent?
Use enough detergent to remove soil and hold it in suspension.
Use only HE detergent. Follow the manufacturer's
instructions to determine the amount of detergent to use.
• Is there above average iron (rust) in water?
You may need to install an iron filter.
• Did you properly sort the load?
Sort dark clothes from whites and lights.
• Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
• Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
• Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
Load is wrinkled
• Did you unload the washer promptly?
Unload the washer as soon as it stops.
• Did you use the right cycle for the load being washed?
Use the Delicate cycle or another cycle with a low-spin speed
to reduce wrinkling.
• Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
Gray whites, dingy colors
• Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
Cycle too long
Is "SUD" shown in the display?
Excessive sudsing has been detected, and a suds routine has
been started to reduce excessive suds. This routine will add
time to the original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to distribute the load. During the imbalance routine the
time displayed may pause until this activity is complete, then
resume with the remainder of the cycle.
Did you select the Handwash or Delicate wash cycle?
When using Handwash and Delicate wash cycles you should
use small loads. This ensures a gentle wash for your
garments without increasing cycle times.
Door locked at end of wash cycle
• Did all of the water drain out of the washer during the
spin?
Select DRAIN & SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain.
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