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Symptom Solution
• Spinning starts late or the the machine does
not spin
• The electronic balance control device has cut in
because the laundry is not evenly distributed in the
drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several times
before the unbalance disappears and normal spinning
can resume. If, after few minutes, the laundry is still
not evenly distributed in the drum, the machine will
not spin. In this case, redistribute the load manually
and select the spin programme.
• The machine makes an unusual noise • The machine is fitted with a type of motor which
makes an unusual noise compared with other
traditional motors. This new motor ensures a softer
start and more even distribution of the laundry in the
drum when spinning, as well as increased stability of
the machine.
• No water is visible in the drum • Machines based on modern technology operate very
economically using very little water without affecting
performance.
• The door will not open:
• The water level is above the bottom edge of the
door.
• The machine is heating the water.
• The drum is turning.
The door could be opened only when “Door openable
“ message appears in the display and the door locked
light goes off.
• The machine vibrates when spinning
• The internal packing has not been removed.
• The machine is in contact with the wall or furniture.
• The machine is not level and stable (check
diagonally).
• The washing load is badly distributed in the drum.
• Maybe there is very little laundry in the drum.
john_lewis_rev4.qxp 9/15/2006 4:39 PM Page 26