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Troubleshooting
Your Washer-dryer could fail to work. Before calling for Assistance (see page 16), make sure the problem can't
easily be solved by consulting the following list.
Problem
The washer-dryer won't start.
The wash cycle won't start.
The washer-dryer fails to load
water.
The washer-dryer continuously
loads and unloads water.
The washer-dryer does not
drain or spin.
The washer-dryer vibrates too
much during the spin cycle.
The washer-dryer leaks.
The ON-OFF/DOOR LOCK Led
flashes rapidly at the same
time as at least one other LED.
There is too much foam.
The washer-dryer does not dry.
Possible causes/Solution:
The appliance is not plugged into the socket, or not enough to
make contact.
There has been a power failure.
The appliance door is not shut properly.
The
button has not been pressed.
The START/RESET button has not been pressed.
The water tap is not turned on.
A delayed start has been set (using the Delay Timer, see page 11).
The water inlet hose is not connected to the tap.
The hose is bent.
The water tap is not turned on.
There is a water shortage.
The water pressure is insufficient.
The START/RESET button has not been pressed.
The drain hose is not fitted between 65 and 100 cm from the floor
(see page 3).
The free end of the hose is underwater (see page 3).
The wall drainage system doesn't have a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch
the appliance off and call for Assistance. If the dwelling is on one of the upper
floors of a building, there may be drain trap problems causing the Washer-
dryer to load and unload water continuously. In order to avoid such an
inconvenience, special anti-drain trap valves are available in shops.
The programme does not foresee the draining: some programmes
require enabling the draining manually (see page 10).
The Easy iron function is enabled: to complete the programme,
press the START/RESET button (see page 11).
The drain hose is bent (see page 3).
The drain duct is clogged.
The drum was not unblocked correctly during installation (see page 2).
The Washer-dryer is not level (see page 2).
The Washer-dryer is closed in between furniture cabinets and
the wall (see page 2).
The water inlet hose is not screwed on correctly (see page 2).
The detergent dispenser is obstructed (to clean it, see page 14).
The drain hose is not secured properly (see page 3).
Switch off the machine and unplug the appliance; wait for
approximately 1 minute then switch it on again.
If the problem persists, contact Assistance.
The detergent is not suitable for machine washing (it should bear
the definition "for washer-dryers" or "hand and machine wash",
or the like).
You used too much detergent.
The appliance is not plugged into the socket, or not enough to make contact.
There has been a power failure.
The appliance door is not shut properly.
A delayed start has been set (using the Delay Timer, see page 11).
the DRYING knob is on the 0 setting.