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Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be not solved easily using the following list.
Problem:
The machine does not switch on.
The wash cycle does not start.
The machine does not fill with wa-
ter or “NO WATER CHECK SUPPLY”
appears on the display.
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
The machine does not drain or spin
or F05 error code in the display.
The machine does not heat or poor
wash results.
The programme takes too long
or The Display changes the estima-
ted ‘Time to End’ during the pro-
gramme.
The machine vibrates a lot during
the spin cycle.
Possible causes / Solutions:
•Theapplianceisnotpluggedintothesocketfully,ornotenoughtomakecontact.
•Thereisnopowertothesocket,orthefusehasblowninthemainsplug.
•Thedoorisnotclosedproperly.
•TheON/OFFbuttonhasnotbeenpressed.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
•Adelayedstarthasbeenset(see “Running a wash cycle”).
•Thewaterinlethoseiskinked.
•Thewaterinlethoseisnotconnectedtothewatersupply.
•Thewaterpressureistoolow.
•Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
•Thereisnowatersupplytothehouse.
•Theinletvalvefilterisblocked.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thetopofthedrainhoseistoolow-Itmustbefittedataheightbetween65
and 100 cm from the floor (see “Installation”).
•Thedrainhoseisconnectedincorrectlytothesinktrapallowingwatertorun
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
•Theendofthedrainhosehasbeenpushedtoofardownthestandpipe,the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
•ThePumpfilterisblocked.
•Thedrainhoseiskinked(see “Installation”).
•NewInstallation-Theblankingcaporspigothasnotbeenremovedifcon-
nected under a sink.
•Thedrainhoseorsinktrapisblocked.
•Thewashcycledoesnotincludedraining,somewashcyclesrequirethedrain
phase to be started manually.
•TheREDUCEDCREASESfunctionbuttonhasbeenactivated.Tocompletethe
wash cycle, press the START/PAUSE button (see “Wash cycles and functions”).
•The‘SpinSpeed’selectorknobisinthe“OFF”position.
•The‘Temperature’selectorknobisinthe“OFF”position.
•Programmetimeswillvaryduetowaterpressure,theincomingwatertempera-
ture and if the wash load goes out of balance. This will increase the programme
times accordingly (see ‘ The machine wont spin properly’ below).
•Thefeethavenotbeenadjusted,enablingthemachinetorock.
•NewInstallation-EithertheTransitBoltsincludingtheplasticspacers,orthe
Polystyrene Packaging have not been removed when installing the machine.
•Themachineistrappedbetweencabinetsand/orwalls.
•Theloadisinaslightoutofbalanceconditionandmachineisspinning,butat
a lower speed.