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Troubleshooting...
The machine will not start...
● Close the door. Check that the machine
has power. Choose a programme and
press the ‘START’ button. Check to see if
a ‘Red Keyhole’ symbol is flashing in the
display window, if so, see below.
If it is not, check to see:
i) If ‘Time Delay’ has been selected.
ii) The machine is plugged in and is
switched ‘On’.
iii) If the socket is OK. Try another
appliance in the socket to check.
iv) If the fuse in the machine plug is OK.
If not, replace it, see ‘Connect your
machine to the electrical supply’
(see section: INSTALLING YOUR
MACHINE).
v) If ‘Child Lock’ is activated (see below).
A ‘Red Keyhole’ symbol
is flashing continuously...
● Shut the door firmly, until it clicks.
The symbol should now go out.
A ‘Red Tap’ symbol is flashing...
● This means that the machine cannot fill.
Check that the water supply is turned on
and that the inlet hoses are not kinked.
The machine bleeps 3 times upon
pressing a button...
● Check:
i) If the ‘Child Lock’ is activated (see
below).
ii) Is a wash programme currently
running and the programme can not
be changed?
iii) The option is not available with the
selected wash programme.
A ‘Red Baby Safe’ symbol is lit...
● This means that the machine has been
child locked. Deactivate this feature by
pressing and holding in the ‘Child Lock’
button for 4 seconds. You will hear a
beep and the ‘Red Baby Safe’ symbol will
go out, allowing you to use the machine
normally.
The door will not open...
● Has the programme finished? Is the ‘End’
progress status light lit and a ‘Red
Keyhole’ symbol flashing?
The door will not open until the ‘Red
Keyhole’ symbol goes out shortly after
the programme has finished.
● There is still water in the machine.
Go through all the points in the next
section,‘The machine will not pump out
water...’
The machine will not pump out the
water...
● Make sure that there is no blockage in
the drain hose and that it is not kinked.
● Is the drain hose installed correctly?
● If you have connected your machine to a
sink waste system, make sure that you
have cut out the membrane from the
under sink drainage system.
(see section: INSTALLING YOUR
MACHINE).
● Ensure that the drainage system,
standpipe or under sink connection is
free from any blockage.
- If any of the above are found to be
the cause of your problem you will need
to run the machine through a spin only
programme.
● If you have chosen ‘Rinse Hold’, the light
will flash until you press the ‘Rinse Hold’
button to continue the programme.
The machine is leaking...
● Check the fill hoses have been tightened
at both ends? If not, tighten them.
● Are the fill hoses tightly fitted yet still
leaking? If so, replace the rubber
washers.
● Is the standpipe or household drain
blocked? You will need to call a plumber
if you cannot clear the blockage.
The clothes are hot at the end of the
programme...
● Check that the hoses are fitted correctly:
GREY to HOT BLUE to COLD
I cannot read the information in the
display window...
● If the display window is not showing the
correct information, switch the machine
Off at the electric socket, wait 5 seconds
and switch back on.
continued..
24
In the unlikely event that you have problems with your machine, the following guide
may help you to get your machine working correctly straight away. ..
TROUBLE
SHOOTING