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13
Troubleshooting
Your washer dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be not solved easily using the following list.
Problem:
The machine does not switch on.
The wash cycle does not start.
The machine does not dry.
The clothes are too hot when the
drying cycle is finished.
The machine does not fill with water
or ‘No Water, Check Supply’ is
shown in the display window.
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
The machine does not drain or spin -
‘START/PAUSE’ flashing orange.
The machine does spin.
The machine does not drain or spin -
‘REDUCED CREASES’ & ‘START/
PAUSE’ flashing orange and messa-
ge in display.
The wash programme takes too long.
The Display sticks at one ‘time to
end’ for more than 1 Minute or the
Display changes the estimated ‘Time
to End’ during the programme.
Possible causes / Solutions:
•Theapplianceisnotpluggedintothesocketfully,ornotenoughtomakecontact.
•Thereisnopowertothesocket,orthefusehasblowninthemainsplug.
•Thedoorisnotclosedproperly.
•TheON/OFFbuttonhasnotbeenpressed.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
•The‘DELAYTIMER’hasbeenselected.
•The‘CHILDLOCK’isactivated(see‘Themachinejust‘beeps’whenapro-
grammeoroptionisselected’below).
•Checkthe2sectionsabove.
•The‘DRY’buttonhasbeenpressedtoexcludedrying.
•Acooling-downperiodisalwaysaddedtotheendofeachdryingcycle.Ifthe
clothes appear too hot to handle leave the door open to allow to cool further
before removing from the machine.
•Thewaterinlethoseiskinked.
•Thewaterinlethoseisnotconnectedtothewatersupply.
•Thewaterpressureistoolow.
•Thewatertaphasnotbeenturnedontoallowwatertoflowintothemachine.
•Thereisnowatersupplytothehouse.
•Theinletvalvefilterisblocked.
•TheSTART/PAUSEbuttonhasnotbeenpressed.
•Thetopofthedrainhoseistoolow-Itmustbefittedataheightbetween65
and 100 cm from the floor (see “Installation”).
•Thedrainhoseisconnectedincorrectlytothesinktrapallowingwatertorun
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
•Theendofthedrainhosehasbeenpushedtoofardownthestandpipe,the
‘U’bracketshouldbefitted100mmfromtheendofthedrainhose.
•ThePumpfilterisblocked- (see Care & Maintenance).
•Thedrainhoseiskinked.
•NewInstallation-Theblankingcaporspigothasnotbeenremovedifcon-
nected under a sink.
•Thedrainhoseorsinktrapisblocked.
•Thespinspeedissetto“OFF”.
•The‘REDUCEDCREASES’optionisenabled,attheendoftheprogramthe
machinedrumwillrotateslowlyand‘ENDOFCYCLE’willappearinthedisplay.
Tocompletetheprogrampresseitherthe‘REDUCEDCREASES’orthe‘EASY
IRON’buttons(see Wash Cycles & Functions).
•The‘SILK/CURTAINS’programisselected,attheendoftheprogramitwillnotdrain
and‘RINSEHOLD’willappearinthedisplay.Tocompletetheprogrampresseitherthe
‘START/PAUSE’or‘REDUCEDCREASES’buttons(see Wash Cycles & Functions).
•Programmetimeswillvaryduetowaterpressure,theincomingwatertemperature
and if the wash load goes out of balance. This will increase the programme time ac-
cordingly (see ‘The machine wont spin properly’ below) - (Most Common Cause!).
•Thedisplaytimeisforguidanceonly-it is not a precise time to finish
and may vary.