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Something Wrong? - Troubleshooting
There is too much foam
in the drum during the wash
cycle.
Steam is coming from the
dispenser drawer.
The machine makes a noise
or vibrates too much during
the spin cycle.
The machine leaks:
Not all the detergent has
been flushed out of the
dispenser drawer.
The dispenser drawer will
not close properly or is
collecting water.
●
Check that the detergent you have used is suitable for ‘Automatic’ machines.
●
Refer to the detergent manufacturers recommendations to ensure that you have
not used too much detergent.
●
If you have used the wrong type of detergent (or too much), select a Rinse
programme to flush out your machine.
●
This is not a fault, we have designed the machine to release steam from the drawers
during hot washes. It may also vent during drying.
●
The transit fixings were not removed correctly (see Installation ‘Remove the transit
fixings’)
- Failure to remove all the parts of the transit fixings will cause the machine to
vibrate excessively during spin.
Note: There are TWO transit fixings that need to be removed - two bolts, two
washers, two rubber grommets and two nylon spacers.
●
The machine is not level (see Installation) - Adjust the feet so that the machine
stands firm on the floor (ie, it does not rock) and ensure the machine is level from
front to back and from side to side.
●
The machine is closed in, between furniture cabinets and the wall (see Installation).
●
Perhaps the machine was attempting to spin an unbalanced load - Try the machine
again with a different wash load.
●
When you sort your laundry into wash groups, check all loose items, such as coins
are removed from the laundry. Check the drum at the end of each cycle and
remove any loose items (coins etc).
Note: ‘Super Silent’ refers to wash sound level only - there will always be
some motor and drum noise during spin.
... from behind or underneath:
●
Check each end of both cold water inlet hoses, ensuring connections at both ends
are tight and not leaking (see Installation).
●
Check all connections on the ‘Y’ piece connector - to ensure they are tight and not
leaking (see Installation).
●
Depending on the installation method used (see Installation). Check that:
- the drain hose is firmly secured to the undersink ‘U’ trap, or...
- the drain hose is positioned correctly into the standpipe.
●
Check that your water pressure is within limits (see
Technical Details Chart
).
- If too high, try turning the cold water supply tap down slightly and try the
machine again (see
Installation
).
... from the dispenser drawer (water leaking down the front of the machine):
●
Check that the detergent dispenser is not blocked or obstructed.
- Remove the drawer from the machine and clean it (see Care and Maintenance).
●
Check the cold water supply tap is turned on sufficiently (see Installation).
●
Is your water pressure is within limits (see Technical Details Chart), if it is too low it
may not be sufficient to flush all the detergent out of the drawer.
●
Check that the detergent dispenser is not blocked or obstructed.
- Remove the drawer from the machine and clean it (see Care and Maintenance).
●
Is your water pressure too low? (see Technical Details Chart).
Note: Are you using detergent tablets? - If yes, please check the detergent
manufacturers instructions on the side of the detergent box, not all detergent
tablets are suitable for use in the dispenser drawer some need to be placed
into the machine drum with the wash load for them to dissolve correctly.
●
Check that the detergent dispenser is not blocked or obstructed.
- Remove the drawer from the machine and clean it (see Care and Maintenance).
22
GB