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Trouble-shooting answer to question
Common phenomena
Phenomena The reason How to settle
The digitron displays E0. The top lid is opened during ●
reserve procedure.
Close the top lid.►
The drainage cannot work,
or is too slow. The digitron
displays E1.
Is the drain hose put down?●
Is the drain hose blocked?●
Put down the drain hose. Open ►
and close the top lid once.
Clean the foreign material. Open ►
and close the top Lid Once.
It stops running in midway.
The digitron displays E2.
The top lid is not closed.● Close the top lid.►
The safety switch acts, and
the spinning cannot work. The
digitron displays E3.
Are the laundries put slantingly?●
Is the machine slanting?●
Reorder the laundries. Close the ►
top lid.
The machine will start running ►
after 10 seconds of being placed
horizontally.
The water filling does not
work, the digital displays E4.
Is the water tap opened, or is there ●
water supply failure?
Is the water inlet valve blocked?●
Is the water pressure too low?●
Open the water tap. Open and ►
close the top lid once.
Clean the water inlet valve. Open ►
and close the top lid once.
Use after the water pressure is ►
normal.
The digitron displays E6. The water level sensor is bad.● Please contact the after-sales ►
service department.
The machine
does not act
Not wash
Is there power failure?●
Is the power plug inserted tightly?●
Is the water level reached preset ●
position?
Please use it when there’s power ►
supply.
Insert the power plug tightly.►
Fill water to the preset position.►
Not spin
Is the power plug inserted tightly?●
Is the top lid closed reliably?●
Are the laundries set flat?●
Insert the power plug tightly.►
Close the top lid.►
Set the laundries flat.►
The water faucet leaks Is the jointer screw of the water ●
inlet hose is loose or twisted awry?
Fasten the jointer screw properly.►
There’s abnormal sound
inside the machine
Is the machine slanting?●
Are the laundries put slantingly in ●
spinning?
Are there any foreign materials?●
Adjust the machine to be even►
Reorder the laundries and close ►
the top lid.
Remove the foreign materials.►
The water tap leaks Is the screw of the jointer of water ●
inlet hose loose or awry?
Fasten the screw of the jointer ►
properly.
Phenomena Explanation
The spinning is intermittent when it starts● Balance the laundries to avoid slanting.●
The wash procedure is paused.● The cloth sensor is checking the cloth, it will add ●
water after 48 seconds.
Push the SPIN button to select SPIN, but ●
it doesn’t work.
The program is setting the drain time. Some time ●
is needed before it starts spinning.
The pulsator pauses during water inlet in wash ●
and rinse.
It is to avoid splashing during water inlet.●
There may be some water flowing out of the ●
drain hose in the first use of the machine.
It is the water remained in the factory inspection of ●
performance.
(If there’s breakdown, please pull off the power plug before checking) The following
phenomena are not breakdowns sometimes.Please confirm again before sending it to
repair. If there are real breakdowns, please come to the special maintenance department
or after-sale service department of our company. Do not repair it by yourself.