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(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns
sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special
maintenance department or after-sale service department of our company. Do not repair it by yourself.
Phenomena The reason
How to settle
The top lid is not closed
Is the drain hose blocked by
foreign material?
Is the drain hose frozen?
Are the laundries put
slantingly?
Are the laundries slanting
in spinning?
Is the machine slanting?
Is the machine slanting?
The water faucet open or is
there water supply failure?
The water inlet valve is blocked
Fasten the buttons and
zipper.
Is the jointer screw of the
water inlet hose is loose or
twisted awry?
The water faucet leaks
There's abnormal sound
inside the machine
Close the top lid
Clean the foreign material.
Open and close the top lid once.
Clean the frozen material.
Open and close the top lid once.
Re-order the laundries. Close
the top lid. Level the machine
in right position.
Open and close the top lid once.
Open the water faucet. Open
and close the top lid once.
Clean the water inlet valve.
Open and close the top lid
once.
Level the machine properly.
Re-order the laundries,
close the top lid.
Fasten the jointer screw
properly.
Trouble shooting Answer to question
Is there metal material
inside the washing mach-
ine?
After the reservation is started,
it rings and the digital tub
display "E0"
Safety switch acts, The spin-
ning cannot work (after twice
revising). The digital tube dis-
plays
"E3", and it rings.
It does not water inlet or the
speed is slow(the water level is
not reached after 15 minutes).
The digital tube displays
"E4",
and it rings.
The draining does not work,or
the speed of draining is too
slow.The digital tub displays
"E1" , and it rings.
Is there power failure?
Use it when the power is on
The machine does not act.
(The indicators are off.)
The top lid is not closed
Close the top lid
Running pauses during spin,
The digital tube displays
"E2",
and it rings.
After long running of pump in the
hot weather,power will be cut au-
tomatically for safe.
Some minutes later the machine will
continue to work.
Is the power plug loose?
Insert the power plug tightly.
There may be some water flowing out of the drain
hose in the first use of the machine.
It is the water remained in the machine during the
ex-factory performance inspection.
Common phenomena
Phenomena Explanation
The spinning is intermittent when it starts.
The pulsator pauses during water filling in washing and rinsing.
Pause during washing
It is to balance the laundries to avoid slanting.
The program is setting the drain time. A certain
period is needed before it starts spinning.
It is to avoid splashing during water filling.
Supplemental water filled after fabric sensor
has checked fabric(about 48 seconds).
Push the SPIN button, but it doesn't act.