Trouble shooting
Those listed below are not failures. The following must be confirmed before
calling for service:
Problem
The dryer does
not start
Possible Cause
ƽ
Whether the power supply plug peels off;
ƽ
Whether the local circuit is out of power;
ƽ
Whether the door is closed tightly;
ƽWhether a drying program has been set;
ƽWhether the Start/Pause button has been pressed;
ƽWhether the condensate collection box is full;
The drying result is not
good and the drying time
too long.
ƽ
Whether the drying program setting is correct or not;
ƽ
Whether the filter screen has been cleaned up;
ƽ
Whether the condenser is blocked;
ƽWhether the amount of the loaded laundry
exceeds the rated load;
ƽWhether the loaded laundry has been spun dry;
ƽWhether the vent duct is blocked;
ƽWhether the surface of the inside of the drum
gets a segregation layer;
The light in the drum is off
ƽ
Whether the power supply turns on;
ƽ
Whether the bulb is damaged;
The remaining time display
is halted, or the remaining
time displayed by skipping
degression
The remaining time will be adjusted and corrected
continuously and automatically based on the
following factors:
ƽType of laundry;
ƽ
Loaded amount;
ƽ
The degree of spinning dry of laundry;
ƽAmbient temperature;
The automatic adjustment is a normal operation.
Trouble shooting
E1
E2
E3
E4
E5
E6
Prompt and Alarm Information
In case of an improper operation or trouble with the machine when it operates, the
code corresponding to the trouble will be displayed on the display screen:
Code Category
Cause
Solutions
Prompt code
Trouble code
Trouble code
Prompt code
Prompting the door
not closed tightly
Shut the door closely and
restart the machine
Trouble code
Trouble code
There is no change in
the temperatures of
the laundry in the tub
Contact a professional
serviceman
The laundry not dried
Contact a professional
serviceman
Prompting there is no
load or the loaded
laundry has reached
the requirements for
the dry setting
Turn off the power and
reselect a program to
cancel the code
The thermal sensor
open-circuited or short
circuited
Contact a professional
serviceman
Drain pump fails
Contact a professional
serviceman
Note: All information except for E1 needs to turn off the power and then
restart the machine to cancel the code.