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service
If you ring Customer Service, please have the Model No. to hand, as
we won’t be able to help you without it. It’s on the rating plate
(usually underneath the product).
The product isn’t user-serviceable. If it’s not working, read the
instructions, and check that it’s fully charged. If it’s still not working,
consult your retailer. If that doesn’t solve the problem:
Pack carefully, with a note of your name, address, day phone
number, and what’s wrong. If under guarantee, say where and when
purchased, and include proof of purchase (till receipt). Send it to
Customer Returns (address below right).
Customer Service Customer Returns
(correspondence only) Salton Europe Ltd
Salton Europe Ltd Heath Mill Road
Failsworth Wombourne
Manchester Wolverhampton
M35 0HS WV5 8AQ
Customer Service (service@saltoneurope.com)
telephone 0845 658 9700 (local rate number)
guarantee
Defects affecting product functionality appearing within one year of
purchase will be corrected by replacement or repair provided the
product is used and maintained in accordance with the instructions.
Your statutory rights are not affected. Documentation, packaging,
and product specifications may change without notice.
550-081