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Before you call for service…
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
OTHER Possible Causes What To Do
Labels on the exterior Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not used on the labels does the air at the label for a short amount of time. This will
peel off cleanly not release cleanly release the adhesive easily, without damaging the surface
of the washer.
NOISE Possible Causes What To Do
Washer is noisy Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is • Push the Cycle knob in to stop the washer, open the lid
unbalanced and redistribute the load evenly. Close the lid and restart.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″ (11 cm) is
to wall (causes knocking needed.
during cycle)
Whistle or knock during fill • Normal sounds during fill include the water filling
in through the house plumbing. As the water pressure
goes up and down, a knock or hammer can develop.
Make sure the water faucets are fully turned on.
Clanking or clunking • Many washers have features such as pulse agitation and
pauses during rinse and spin for reduced clothes wear
and to reduce likelihood of soap residue. These short
pauses of less than 1 minute are normal and will reduce
clothing wear and increase water extraction. Sounds such
as a metallic knock, double knock or metallic clunk
occur when the washer transitions from a stop or paused
state to running or spinning. They occur several times
per cycle after speed changes or pauses.
• Normal sounds during fill include the sound of water
flowing through your household pipes. Additionally, a
knock or hammering sound may also occur when the
washer water valves turn off. To reduce this noise, make
sure that the washer fill faucets are fully opened.
• Your washer will pause between the various wash, rinse,
spin and drain portions of the wash cycle. It may also
pause during agitation if a Pulsed Agitation cycle is
selected. Sounds such as metallic knocks or clinking may
occur during these transitions from running to stopped
or from stopped to running. They may also occur if your
machine changes speeds or brakes during a wash cycle.