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Operating Instructions Safety InstructionsCustomer Service Troubleshooting Tips
12
Before you call for service…
Troubleshooting Tips
OTHER Possible Causes What To Do
Labels on the exterior
Occasionally the adhesive • Use a hair dryer set at the lowest heat setting, directing
of the washer will not
used on the labels does the air at the label for a short amount of time. This will
peel off cleanly
not release cleanly release the adhesive easily, without damaging the surface
of the washer.
NOISE Possible Causes What To Do
Washer is noisy
Washer is uneven • To level the front of the washer, adjust the front leveling
legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4″ (11 cm) and set down.
Washer load is • Press
PAUSE
to stop the washer, open the lid and
unbalanced redistribute the load evenly. Close the lid and press
START
.
Shipping rod is still assembled • To remove shipping rod from washer, pull yellow tag and
in unit attached rod from the bottom right hand side of washer.
Washer is sitting too close • Pull washer away from the wall; about 4″ (11 cm)
to wall (causes knocking is needed.
during cycle)
WATER (cont.) Possible Causes What To Do
Washer did not fill to
Extremely low water pressure • Press the
START
button again.
Inlet hoses are kinked • Straighten hoses.
Water valve screens are •
Turn off the water source and remove the water connection
stopped up
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Water fills and drains
Drain stand pipe is too low • Drain stand pipe must be above 30″.
at the same time
chosen level
(START/PAUSE lights
are flashing)