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Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
PROBLEM Possible Causes What To Do
Dryer shakes or Some shaking/noise is normal. • Move dryer to an even floor space, or adjust leveling legs
makes noise Dryer may be sitting unevenly as necessary until even.
Clothes take too long Improper or obstructed ducting • Check the Installation Instructions to make sure the
to dry dryer venting is correct.
• Make sure ducting is clean, free of kinks and
unobstructed.
• Check to see if outside wall exhaust hood operates
correctly and is clean.
Improper sorting • Separate heavy items from lightweight items (generally,
a well-sorted washer load is a well-sorted dryer load).
Large loads of heavy fabrics • Large, heavy fabrics contain more moisture and take
(like beach towels) longer to dry. Separate large, heavy fabrics into smaller
loads to speed drying time.
Controls improperly set • Match control settings to the load you are drying.
Lint filter is full • Clean lint filter before every load.
Blown fuses or tripped circuit • Replace fuses or reset circuit breakers. Since most
breaker dryers use 2 fuses/breakers, make sure both are
operating.
Overloading/combining loads • Do not put more than one washer load in the dryer at
a time.
Underloading • If you are drying only one or two items, add a few items
to ensure proper tumbling.
The DRY dryness level Load consists of a mixture • When combining heavy and light fabrics in a load,
was chosen but load is of heavy and light fabrics choose MORE DRY.
still damp
Exhaust system is blocked • Inspect and clean exhaust system.
Control pads not Controls accidentally put in • Press START/PAUSE.
responding service mode
Controls accidentally put in • Hold the LOCK button for 3 seconds to unlock the dryer.
lock mode
Controls performed an • Reset the in-house breaker.
incorrect operation
Dryer doesn’t start Control panel is “asleep” • This is normal. Press POWER to activate the control panel.
Dryer is unplugged • Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker • Check the building’s fuse/circuit breaker box and
is tripped replace fuse or reset breaker. NOTE: Electric dryers
use two fuses or breakers.
Dryer was accidentally paused • If the light on the START/PAUSE button is flashing,
when starting Delay Start the dryer is paused. Press START/PAUSEto restart
the countdown.
Before you call for service…
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Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips