GE GTWN2800DWW Washer User Manual


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Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit GEAppliances.com. You may not need to call for service.
Before you call for service…
8
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
WATER Possible Causes What To Do
Too many suds 7RRPXFKGHWHUJHQW Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
7\SHRIGHWHUJHQW Switch to a lower sudsing detergent brand and follow
instructions on package.
6RIWZDWHU Try less detergent.
Water leaks 8VLQJWRRPXFKGHWHUJHQW Use less detergent. Use less soap if you have soft water,
LQZDVKHU a smaller load or a lightly soiled load.
)LOOKRVHVRUGUDLQKRVHLV Make sure hose connections are tight at faucets and
LPSURSHUO\FRQQHFWHG rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
+RXVHKROGGUDLQPD\ Check household plumbing. You may need to call
EHFORJJHG a plumber.
'UDLQKRVHORRVH Make sure drain hose is fully seated in back of washer and
that the two retaining screws are fully seated.
'UDLQKRVHUXEVRQZDOO Make sure drain hose does not make contact with the wall.
May cause excessive wear on the hose.
&RQVWDQWZDWHUSUHVVXUH Tigh ten hoses at the faucets and turn the water off after
WRWKHILOOKRVHVDWWKH each use.
ZDWHUVRXUFH
Check condition of the fill hoses; they should be replaced
every 5 years.
Water temperature &RROHUZDWHUWHPSHUDWXUHV New laundry detergents have been formulated to work
seems incorrect SURYLGHLPSURYHGHQHUJ\ with cooler water temperatures without affecting wash
HIILFLHQF\ performance.
:DWHUVXSSO\LVWXUQHGRII Turn both hot and cold faucets fully on and make sure
RULPSURSHUO\FRQQHFWHG hoses are connected to correct faucets.
:DWHUYDOYHVFUHHQVDUH Turn off the water source and remove the water connection
VWRSSHGXS hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
+RXVHZDWHUKHDWHULV Make sure house water heater is delivering water at
QRWVHWSURSHUO\ 120°F–140°F (48°C–60°C).
Water pumped out before /LGOLIWHGRUF\FOHZDVSXWLQ Reset cycle.
cycle is complete SDXVHIRURYHUKRXUV
Water won’t drain 'UDLQKRVHLVNLQNHGRU Straighten drain hose and make sure washer is not
LPSURSHUO\FRQQHFWHG sitting on it.
Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Washer pauses during 7KLVLVQRUPDO This is normal. The washer alternates between agitate and
wash cycle soak during some wash cycles to get your clothes cleaner
with less wear.
Washer pauses during 7KLVLVQRUPDO The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
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