PERFORMANCE (cont.) Possible Causes What To Do
Clothes too wet Load is out of balance • Redistribute load.
Pilling Result of normal wear on • While this is not caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments inside out.
fuzzy fabrics
Grayed or yellowed Not enough detergent • Use correct amount of detergent.
clothes
Not using HE (high efficiency) • Use HE detergent.
detergent
Hard water • Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not • Try a liquid detergent.
dissolving
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
Dye transfer • Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Overloading • Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle • Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Snags, holes, tears, rips Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons, and zippers.
or excessive wear buttons, belt buckles, zippers
• Remove loose items like pins, objects in pockets
and sharp objects left in pockets
and sharp buttons.
• Turn knits (which snag easily) inside out.
Undiluted chlorine bleach • Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach. Follow
directions for use of bleach dispenser.
Chemicals like hair bleach • Rinse items that may have chemicals on them before
or dye, permanent wave washing.
solution
20
Before you call for service…
Consumer Support Troubleshooting Tips
Operating Instructions Safety InstructionsInstallation Instructions